Frequently Asked Questions.
Electric Fireplace
01. How do I operate an electric fireplace?
Our electric fireplaces can be easily operated by plugging them into a standard outlet. You can turn them on/off, adjust the flame effects, and set the heat levels using the remote control or the control panel buttons.
02. Do electric fireplaces produce real heat?
Yes, our electric fireplaces provide real heat with a two-stage heating system (900W/1800W or 750W/1600W). The built-in thermostat allows you to adjust the temperature as needed.
03. Can I use the electric fireplace without heat, just for decoration?
Yes, our fireplaces allow you to enjoy the flame effect without activating the heating function. This makes them perfect for decorative use, even during the summer.
04. Can electric fireplaces be wall-mounted?
Some of our models can be wall-mounted, depending on their design. Please check the product specifications to see if wall mounting is an option for your chosen model.
05. How should I clean my electric fireplace?
You can clean the exterior with a damp cloth. Avoid using abrasive chemicals when cleaning the metal insert and glass surface.
06. Are electric fireplaces safe?
Yes, our fireplaces come with an overheating protection system, making them safe for homes with children. They do not produce real flames, smoke, or fire hazards.
07. Do electric fireplaces require a special electrical setup?
No, they operate with a standard 220-240V outlet. No additional wiring or special electrical connections are needed.
08. How energy-efficient are electric fireplaces?
Our fireplaces are energy-efficient. The flame effect consumes minimal power, and the heating function’s energy use depends on the selected heat level.
09. Where can I buy your electric fireplaces?
At DLC Home Kft., we only sell wholesale and through Amazon. We do not offer direct online sales for individual customers.
10. Do your products come with a warranty?
Yes, all our electric fireplaces are covered by a manufacturer’s warranty. For warranty duration and conditions, please contact the seller from whom you made the purchase.